FAQ
Frequently asked questions
FAQ
Frequently asked questions
To buy cryptocurrencies at a brick-and-mortar exchange, simply visit our Mennica Skarbowa branch and make a cash transaction in PLN. The process is fast and secure. We offer Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB), and stablecoins (USDC) at competitive rates. The exchange takes place without unnecessary formalities—all you need is cash, and the transaction is processed immediately. Our exchange office ensures complete security and transparent terms, with no hidden fees. If you’d like to check the current exchange rate, please contact us or visit our location.
Yes, buying cryptocurrencies at a cryptocurrency exchange office is completely secure. We process transactions directly on the spot, which eliminates the risk of online fraud. Our branch of the Treasury Mint offers transparent exchange terms, no hidden fees and favorable rates. Cash and cryptocurrencies are transferred immediately, which ensures full control over the transaction. In addition, we follow all the required security procedures, and our employees provide assistance at every stage of the exchange. If you are looking for a fast and secure purchase of Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB) or USDC, visit our branch of the Treasury Mint.
The following documents may be required to purchase cryptocurrencies at an exchange office: an ID card or passport, as well as declarations of registered address and origin of funds. These requirements depend on the amount of the transaction and applicable anti-money laundering (AML) regulations. For smaller amounts, the purchase of cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB) or USDC is often done without additional paperwork. For higher transactions, documentation of the source of funds may be required. If you have questions about a specific transaction, please contact our advisor and we will be happy to provide detailed information.
Fees for buying cryptocurrencies in our stationary exchange office is a commission for the execution of transactions. The amount of the commission depends on the value of the transaction.Our commissions are competitive and transparent - we do not use hidden fees. We always inform customers of the total cost of the exchange before making a transaction to ensure full transparency. If you have any questions about the detailed fees, please contact us or visit our branch of the Treasury Mint.
The most popular cryptocurrencies available at our brick-and-mortar exchange offices are:
Bitcoin (BTC) – the oldest and most recognizable cryptocurrency,
Ethereum (ETH) – the second-largest cryptocurrency, known for its smart contract technology,
Binance Coin (BNB) – a cryptocurrency associated with the Binance exchange, used to reduce transaction fees,
USDC – a stablecoin pegged to the U.S. dollar, ensuring value stability.
The minimum amount for purchasing cryptocurrencies in our stationary exchange offices is PLN 100. This makes it easy for you to start your adventure with cryptocurrencies, investing already a small amount. We offer you the opportunity to buy popular cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB) and USDC without investing large sums.
KYC (Know Your Customer) procedures at stationary cryptocurrency exchange offices are designed to ensure regulatory compliance, as well as transaction security and anti-money laundering (AML). The basic requirement is to show a valid identity document - an ID card or passport. The customer must also fill out a statement about his registered address and the origin of the funds.
For higher-value transactions, the exchange office may additionally require documents confirming registered address (e.g., utility bill) and documenting the legal source of the funds (e.g. income certificate, sales contract, inheritance).
KYC procedures are mandatory and necessary to complete transactions at a cryptocurrency exchange, whether you want to buy Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB), USDC or other cryptocurrencies.
Yes, you can exchange cryptocurrencies for gold at a stationary exchange office, but this is done in two stages. First, you sell the cryptocurrency of your choice - such as Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB) or USDC - and receive payment in gold (PLN). Then, in the same visit, you can immediately use these funds to purchase investment gold. This makes the process fast, safe and fully compliant with current regulations. We offer attractive rates, full discretion and expert advice on the selection of gold products, making such an exchange a convenient way to diversify your investment portfolio.
